Ticket Types
Configure which ticket types are available on each board.
Ticket types help your team categorize work items. Spedy comes with built-in types that cover the most common use cases, and you can control which types are available on each board.
Available ticket types
| Type | When to use it |
|---|---|
| Task | A general to-do or action item |
| Bug | Something is broken or behaving unexpectedly |
| Feature | A new capability or improvement to build |
| Epic | A large piece of work that spans multiple tickets |
Configuring ticket types per board
Not every board needs every ticket type. For example, a support board might only need Bug and Task, while a product board might use all four.
To configure types for a board:
- Go to Settings > Ticket Types
- Select the board you want to configure
- Enable or disable the types that should be available
- Save your changes
When creating a ticket on that board, only the enabled types will appear in the type selector.
How ticket types appear
Each ticket type is shown with a distinct icon on the Kanban board and in ticket lists, making it easy to visually distinguish bugs from features at a glance.
Default type
When a board has multiple types enabled, Task is typically the default type for new tickets. The person creating the ticket can change the type before saving.