SpedySpedy Docs

Dashboard

Your start into the day -- summary sentence, key figures, My tickets, Your work, running timer and activity.

The dashboard is the first thing you see after logging in. It summarizes, across all your projects, what needs a decision from you -- so you never have to check each board individually.

Layout

At the top, one sentence sums up your day, for example "2 tickets are due today, one approval is waiting for you." When nothing is open it says so. Next to it there is exactly one main action: Create ticket.

Below it are the key figures: open tickets, due today, time tracked today and, when budget tracking is on, one project's budget usage as a bar. Every tile has a sub-line such as "3 overdue" or "Timer running · SPD-42".

The rest is split into two columns.

My tickets

The My tickets card has three tabs:

  • Assigned -- tickets that are yours.
  • Waiting -- what is sitting still, and who it is waiting on (see below).
  • Recently edited -- the tickets you worked on last.

View all opens the My tickets page.

Waiting

Every row carries a reason chip with the duration:

ReasonMeaning
waiting N d for approvalA budget or status approval is pending, with a name where known
blocked for N dThe ticket is blocked -- either by an "is blocked by" link to a still-open ticket or because it sits in a status of the Blocked category
no customer reply for N dThe last comment came from your side and the customer hasn't responded
unassigned for N dThe ticket is active but nobody owns it

Follow up on the row takes you straight to the matching action.

Your work

The Your work card sorts your work by what you have to do with it -- not by which list it came from. It has three tabs, each with a count:

  • Needs you -- nothing moves until you decide. In the My work view these are tickets waiting for your approval. In the Oversight view it is the triage queue for your projects: new, unseen tickets, tickets without an assignee, and backlog items.
  • In flight -- what you are working on right now, including running timers and the time you booked yesterday. Below that are suggestions for what to pick up next, each with a short reason.
  • To record -- tickets with activity but no booked time. You can accept the suggested duration or dismiss the hint. The tab only appears when time tracking is enabled for the organization.

A ticket only ever appears in one bucket. If it matches several, the most specific one wins.

My work or Oversight

If you own at least one project, a toggle in the top right offers two views:

  • My work -- your personal state: what's waiting on you, what you have in progress, what's stuck.
  • Oversight -- the triage view on your projects: new, untriaged and unassigned tickets.

Your choice is remembered. If you don't own a project, the toggle isn't shown and you stay on My work.

Right column

  • Running timer -- the timer that is running right now, with its ticket and a stop button.
  • Activity -- your latest actions, for example "You moved SPD-42 to In Progress".
  • My todos -- your own todos with their due dates.
  • News -- your most important unread notifications that are tied to a ticket.
  • More views -- links to your custom dashboards and to snoozed tickets.

Budget alerts and pending time approvals still appear as their own cards as soon as there is something to do.

The My tickets page

My tickets in the sidebar (on a phone: the Tickets tab) lists every ticket assigned to you across all projects, ordered by due date:

  • Filter chips with counts: Assigned, Waiting, Due today, Done.
  • Groups by date: Overdue, Today, This week, Later, No due date, Recently completed.
  • If a timer is running, a slim timer strip sits on top.

Customers see the tickets they created here, with the filters Open, Due today and Done. Finished tickets are grouped under Recently completed.

On your phone

On small screens there is a tab bar at the bottom with Home, Tickets, Projects and Time, with a floating create button above it. Search and notifications sit at the top. Open the Support chat from the menu. Toasts, bulk actions and the cookie banner sit above the tab bar, not behind it.

Dashboard for customers

Customers see a sentence about their open requests, their projects and the Pending approvals section. It lists budget approvals and -- on projects with a capacity contract -- size classes waiting for them, side by side. Both can be approved or declined right there.

Snoozed Tickets

You can snooze tickets from the dashboard to temporarily hide them -- and now from the notification panel as well. Snoozed tickets are accessible from the Snoozed subpage at /dashboard/snoozed, where you can un-snooze them at any time. A counter in the header shows how many there are.

Getting Started Checklist

When you're new to Spedy, the dashboard shows a getting-started checklist that guides you through the essential first steps:

  1. Create a project -- set up your first workspace
  2. Create a ticket -- add your first task
  3. Invite a team member -- bring your team on board

The checklist tracks completion automatically based on your actual workspace data. You can also manually check off individual steps if you completed them another way. Your progress is saved server-side and persists across browsers and devices.

Once all core steps are done, the checklist disappears on its own. You can dismiss it early and bring it back from Account → Getting Started.

Admins can also restart the setup wizard or replay the product tour from the same page.

Custom Dashboards

Beyond the default dashboard, you can create your own dashboards with custom widgets. Navigate to Dashboards in the sidebar.

  • Create up to 25 dashboards, each with up to 30 widgets
  • Available widgets: ticket statistics (total, open, overdue, recently done), charts (by status, priority, type, created/completed trends), delivery metrics (throughput, lead time, open tickets by status, team load), and ticket lists
  • Each widget can be filtered by project, time range (7--90 days), and item limit
  • Charts render as donut, bar, or line charts depending on the widget type
  • Mark one dashboard as your default so it loads first

For full details, see the Custom Dashboards page.

Code Activity

If you have a Git integration connected (GitHub or Bitbucket), the dashboard shows recent commits linked to your tickets. This gives you a quick view of development progress.

Click on any item in the dashboard to jump directly to the relevant ticket. On larger screens, a side panel opens so you can review ticket details without leaving the dashboard. The dashboard is always accessible from the sidebar.