Members
Invite people, manage roles, and control who has access to your workspace
Members are the people in your organization who use Spedy. You can invite new members, assign them roles, and remove them when they leave.
Inviting new members
To invite someone to your organization:
- Go to Settings > Members
- Click Invite member
- Enter their email address
- Select a role for them (Admin, Team Member, or Customer)
- Click Send invitation
The person will receive an email invitation with a link to join your organization. If they do not already have a Spedy account, they will be prompted to create one.
Member roles
Every member has one of three organization-wide roles that determines their general level of access:
| Role | Description |
|---|---|
| Admin | Full access to everything -- all boards, settings, members, and teams |
| Team Member | Access to boards through team assignments, can create and manage tickets |
| Customer | Limited access to specifically assigned boards, can view tickets and leave comments |
For a detailed breakdown of what each role can do, see Roles & Permissions.
Changing a member's role
To change someone's role:
- Go to Settings > Members
- Find the member in the list
- Click on their current role
- Select the new role
- Confirm the change
Role changes take effect immediately. If you downgrade someone from Admin to Team Member, they will lose access to organization settings and any boards they are not explicitly assigned to.
Removing a member
To remove someone from your organization:
- Go to Settings > Members
- Find the member you want to remove
- Click the remove button
- Confirm the removal
Removing a member revokes all of their access immediately. Their past activity (comments, ticket changes, etc.) is preserved for the historical record, but they can no longer log into your workspace.
If a removed member needs access again in the future, you will need to send them a new invitation.
Who can manage members?
Only Admins can invite, remove, and change roles for members. Team Members and Customers cannot access the member management settings.