Labels
Create and manage labels to organize and filter your tickets.
Labels let you tag tickets with custom categories that make sense for your team. They are flexible, free-form tags that you can apply to any ticket on any board.
Managing labels
Admins can create and manage labels from Settings > Labels.
Creating a label
- Go to Settings > Labels
- Click Add Label
- Enter a name (e.g., "Frontend", "Urgent", "Design Review", "Tech Debt")
- Choose a color for the label
- Optionally add a description to explain what the label is for
- Save
Editing and deleting labels
You can rename a label, change its color, or update its description at any time. Deleting a label removes it from all tickets it was applied to.
Ticket count
Each label in the settings list displays the number of tickets it is currently applied to. This helps you see which labels are actively in use and which might be candidates for cleanup.
Using labels on tickets
When editing a ticket, use the label picker to add one or more labels. You can search through available labels by name.
Labels appear on ticket cards in the Kanban view and in the ticket detail view. They also work as filters -- in the Issues Hub, you can filter tickets by label to find all related items across your boards.
Tips for using labels
- Keep it simple: Start with a small set of labels and add more as needed. Too many labels reduce their usefulness.
- Use labels for cross-cutting concerns: Labels work well for things that span multiple boards, like "Urgent", "Tech Debt", or "Customer Request".
- Combine with filters: Save a filter preset with specific labels to quickly jump to a focused view of related tickets.