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Labels

Create and manage labels to organize and filter your tickets.

Labels let you tag tickets with custom categories that make sense for your team. They are flexible, free-form tags that you can apply to any ticket on any board.

Managing labels

Admins can create and manage labels from Settings > Labels.

Creating a label

  1. Go to Settings > Labels
  2. Click Add Label
  3. Enter a name (e.g., "Frontend", "Urgent", "Design Review", "Tech Debt")
  4. Choose a color for the label
  5. Save

Editing and deleting labels

You can rename a label or change its color at any time. Deleting a label removes it from all tickets it was applied to.

Using labels on tickets

When editing a ticket, use the label picker to add one or more labels. You can search through available labels by name.

Labels appear on ticket cards in the Kanban view and in the ticket detail view. They also work as filters -- in the Issues Hub, you can filter tickets by label to find all related items across your boards.

Tips for using labels

  • Keep it simple: Start with a small set of labels and add more as needed. Too many labels reduce their usefulness.
  • Use labels for cross-cutting concerns: Labels work well for things that span multiple boards, like "Urgent", "Tech Debt", or "Customer Request".
  • Combine with filters: Save a filter preset with specific labels to quickly jump to a focused view of related tickets.